Can I upload multiple pets in one photo for my custom hoodie?

Yes! Choose the number of pets under the “How many pets?” field and upload one image containing all your pets. We’ll stitch them exactly as shown in your photo with clear detail and quality embroidery. You can upload here: https://faverit.com.au/products/custom-pet-hoodie

How long does it take to get my custom embroidered hoodie?

We handcraft each custom hoodie individually in Melbourne. Orders are typically dispatched within 3–5 business days after confirmation. Once shipped, delivery time varies by location.

Can I see a proof before my hoodie is embroidered?

Absolutely! For a small fee of $15, we’ll send you a proof with actual stitch lines for approval before we start embroidery. This gives you the confidence that your design is perfect. Minor revisions are coming in this fee, for more revisions we charge extra $15.

What type of hoodie do you use for custom pet embroidery?

We use a heavyweight 100% cotton hoodie featuring a soft brushed fleece interior and suede-like exterior. It’s premium quality with a structured but comfortable fit, ideal for daily wear. You can size up for an oversized look.

Is the pet embroidery durable and long-lasting?

Yes! We use high-quality embroidery stitching, not printing, so the design won’t crack, peel, or fade. Embroidery stands up to regular wear and washes, maintaining shape and clarity over time.

Where are your custom pet hoodies made?

All our hoodies are designed and embroidered in Melbourne, Australia with meticulous quality control and craftsmanship.

What if I need to change something after I place my order?

Please contact us within 12 hours of placing your order if you spot any mistake (photo, pet count, size). After embroidery has begun, changes may not be possible — so quick communication is essential.

Can I embroider other custom designs (e.g., drawings, handwriting, dates)?

Yes! We can embroider pretty much anything — from kids’ drawings to handwritten notes, names, or special dates. Just send your design or idea in the form on https://faverit.com.au/pages/custom-line-art-embroidery

What size hoodie should I order for my custom embroidery?

We have sizes available from XS - XXL.

What payment methods do you accept?

YouTube can pay using Credit/Debit cards, PayPal, Apple Pay, Afterpay, G Pay, shop

Are custom pet hoodies eligible for returns or exchanges?

Because each hoodie is custom-made, returns or exchanges are not accepted unless the item is faulty or incorrect. Please double-check all details before placing your order.