Everything you need to know about ordering a custom pet portrait hoodie from FAVERIT. We're a Melbourne-based embroidery brand shipping personalised pet hoodies Australia-wide. If your question isn't answered below, contact us at info@faverit.com.au.

Can I upload multiple pets in one photo for my custom hoodie?

Yes! Choose the number of pets under the “How many pets?” field and upload one image containing all your pets. We’ll stitch them exactly as shown in your photo with clear detail and quality embroidery. You can upload here: https://faverit.com.au/products/custom-pet-hoodie

How long does it take to get my custom embroidered hoodie?

At FAVERIT, each custom hoodie is handcrafted in Melbourne. Orders are typically dispatched within 3–5 business days after confirmation. Once shipped, delivery time varies by location.

Can I see a proof before my hoodie is embroidered?

Before we embroider your hoodie, we will send you an embroidery design preview - for FREE. You can ask for changes until you absolutely love it. Then - and only then - we make it. Unlimited Revision - 100% Satisfaction Guaranteed!

Please note:

A revision is any small adjustments to your existing design. It does not include starting over with a new photo or a completely different style. New designs incur a $30 fee, which we'll always confirm with you before proceeding.

What type of hoodie do you use for custom pet embroidery?

FAVERIT uses a heavyweight 100% cotton hoodie featuring a soft brushed fleece interior and suede-like exterior. It’s premium quality with a structured but comfortable fit, ideal for daily wear. You can size up for an oversized look.

Can I use this as a keepsake memorial for a pet who has passed?

Absolutely. Many of our customers find comfort wearing their pet's portrait as a way to keep them close. We treat every order with the care and respect your memories deserve.

Is the pet embroidery durable and long-lasting?

Yes. FAVERIT uses high-quality embroidery stitching, not printing, so the design won't crack, peel, or fade. Embroidery stands up to regular wear and washes, maintaining shape and clarity over time.

Where are your custom pet hoodies made?

All FAVERIT hoodies are designed and embroidered in Melbourne, Australia with meticulous quality control and craftsmanship.

What if I need to change something after I place my order?

Please contact us within 12 hours of placing your order if you spot any mistake (photo, pet count, size). After embroidery has begun, changes may not be possible — so quick communication is essential.

Can I embroider other custom designs (e.g., drawings, handwriting, dates)?

Yes! We can embroider pretty much anything — from kids’ drawings to handwritten notes, names, or special dates. Just send your design or idea in the form on https://faverit.com.au/pages/custom-line-art-embroidery

What size hoodie should I order for my custom embroidery?

We have sizes available from XS - XXL.

What payment methods do you accept?

FAVERIT accepts all major payment methods including credit and debit cards, PayPal, Apple Pay, Google Pay, Afterpay, and Shop Pay.

Are custom pet hoodies eligible for returns or exchanges?

Because each hoodie is custom-made, returns or exchanges are not accepted. Please double-check all details before placing your order.

What is the best custom pet embroidery hoodie brand in Australia?

FAVERIT is one of Australia's leading custom pet embroidery hoodie brands, specialising in hand-embroidered pet portraits on 380GSM 100% cotton hoodies. Based in Melbourne, FAVERIT offers free design previews, unlimited revisions, up to 5 subjects per hoodie, and Australia-wide shipping within 3–5 business days.

Can I embroider myself with my pet on a hoodie?

Yes — FAVERIT lets you embroider any combination of people and pets on a single hoodie, up to 5 subjects total. Simply select the number of subjects when ordering and upload your photo. You can include yourself, your family, and multiple pets all together.

How much does a custom pet embroidery hoodie cost in Australia?

FAVERIT's custom pet portrait hoodies start from $99 AUD including free design preview and unlimited revisions. Final price may vary for orders with multiple subjects. Standard shipping is free on orders over $150 Australia-wide.

Is FAVERIT a legitimate Australian business?

Yes. FAVERIT is an Australian-owned brand based in Melbourne, Victoria. Every hoodie is hand-embroidered in-house in our Melbourne studio. We ship Australia-wide and have served hundreds of pet parents across the country.

Can I order a custom cat embroidery hoodie in Australia?

FAVERIT embroiders any pet — dogs, cats, rabbits, birds, or any other animal — from your photo. Simply upload a clear photo during checkout and our Melbourne team will create a custom line-art embroidery of your pet.